FAQ

​How Do I Buy From ROC DIAMONDS?

 

You are welcome to browse through our Collection on the website, our Ebay Store, Contact Us, call us, email us, or visit our store in person. We are conveniently located in the Seybold Building in Downtown Miami. 36 NE 1st St. Suite 136, Miami, Florida 33132.

 

Payment and Shipping

 

We accept all major credit cards like Visa, Master Card, and American Express. We also accept bank certified checks, cashiers checks and personal checks on specific occasions. Bank wire transfers and cash are always welcome. We ship goods securely and insured to anywhere in the world.

 

How is ROC DIAMONDS Different From Other Jewelry Retailers?

At ROC DIAMONDS we are not done until you are 100% satisfied with your jewelry purchase, sale, or appraisal. We have been in business for over 25 years. We go above and beyond current industry standards to make certain you get the best jewelry at the best prices.

How Can I Find A Piece of Jewelry That Is Not In Your Inventory?

Our inventory is constantly being updated and we may have additional inventory  not listed on our website. Please contact us so we can help you find a piece that is perfect for you.

Can I See Your Jewelry In Person?

Our showroom centrally located in the heart of downtown Miami. Suite 136 in the Seybold Building. You are welcome to stop by Monday to Saturday during regular business hours.

What Are the Different Jewelry Periods?

  • Georgian Period: 1714-1830

  • Early Victorian Period: 1837-1860

  • Mid-Victorian Period: 1860-1880

  • Late Victorian Period 1880-1901

  • Art Nouveau Period: 1880-1914

  • Arts & Crafts Period: 1890-1914

  • Edwardian Period: 1901-1910

  • Art Deco Period: 1920-1935

  • Retro Period: 1940’s

  • Modern Period: 1945 to Present

Do You Buy My Jewelry?

As full service jewelers, we would be happy to purchase your jewelry. Please go to Sell Your Jewelry for more information.

Do You Have A Physical Store?

Yes. We have been in business for over 25 years and you are welcome to visit our store in person located in Downtown Miami. 136 NE 1st St. Miami, Florida 33132. Suite 136, inside the Seybold Building.

Do You Offer Appraisals?

Yes. We provide you with an appraisal for each item purchased, Enabling you to insure your item at its retail replacement value. We also provide appraisals for items not purchased from us. The cost of such appraisals would vary depending on the complexity of appraisal preparation and irrespective of the item value.

Do You Ship Internationally?

Yes, we do. 
Please note that you may be required to pay an import duty imposed by ‘Customs and Excise’ authorities. Such taxes are levied on specific items purchased internationally upon reaching the ‘port of entry’. Any such taxes and/or duties levied at the destination point will be the sole responsibility of the purchaser and non-refundable by ROC DIAMONDS In case of returning a purchased item. You may, however, claim a reimbursement from your authorities after returning an item in order to recover your payment. 

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